Last updated: 21 October 2026. Text in [square brackets] must be completed with your real business details before launch.
This Privacy Policy explains how [Company legal name] (“Peptide Supply EU”, “we”, “us”) processes personal data when you visit peptidesupplyeu.com or place an order. We process data in line with the EU General Data Protection Regulation (GDPR) and applicable national law.
1. Data controller
[Company legal name]
[Registered business address, City, Country]
Email: support@peptidesupplyeu.com
2. What data we collect
- Order data: name, billing and shipping address, email address, phone number, order contents and payment status.
- Account data: login email, encrypted password and order history if you create an account.
- Communication data: messages you send to customer support.
- Technical data: IP address, browser type, device information and pages visited, collected through server logs and cookies (see our Cookie Policy).
3. Why we process your data (legal bases)
- Performance of a contract (Art. 6(1)(b) GDPR): processing and delivering your order, customer service.
- Legal obligation (Art. 6(1)(c)): invoicing, tax and accounting records.
- Legitimate interest (Art. 6(1)(f)): fraud prevention, site security, improving our website.
- Consent (Art. 6(1)(a)): newsletters and non-essential cookies. You can withdraw consent at any time.
4. Who we share data with
We share only what is necessary with: payment providers (to process payments), shipping carriers (to deliver orders), our hosting provider, and email service providers. We never sell personal data. Where a processor is located outside the EEA, we rely on adequacy decisions or Standard Contractual Clauses.
5. How long we keep data
Order and invoice data are kept for the period required by tax law (generally 7 years). Account data are kept until you delete your account. Support messages are kept for up to 24 months.
6. Your rights
You have the right to access, rectify, erase, restrict and port your data, and to object to processing based on legitimate interest. To exercise these rights, email support@peptidesupplyeu.com. You also have the right to lodge a complaint with your national data protection authority.
7. Security
Our site uses TLS encryption (HTTPS). Access to personal data is restricted to staff who need it to fulfil orders.
8. Changes
We may update this policy. The current version is always available on this page.